Top 4 Tips for Finding the Best Mercedes Service
You might be looking for the best Mercedes service around, but you don’t want to have your service performed by just anyone. In fact, you want the best servicer available. Why would you buy a luxury vehicle with the expectation of anything less?
Here are some tips you might follow in order to help you select the best person or company for the job:
- How much do you trust the person or company to do the job? This should always be your number one consideration, even more so than price or almost any other factor your could think of. A company can draw up all the right contracts, take all the right actions, but if they start saying things or pressuring you to get you to do things you don’t want to, then they aren’t trustworthy.
In order to judge how trustworthy your Mercedes service might be, compare the personalities of the individuals you interact with at different organizations. Do they seem more interested in convincing you to use them, or are they more concerned with solving your problems?
- Reputation. Ask your friends, family, neighbors, and coworkers about what companies they would recommend. You’ll have to take what everyone says with a grain of salt, though. Every company has many great customer service stories and many not-so-great stories. You really don’t know the whole picture, so you can’t trust any one opinion by itself.
In addition to asking people you know and trust, consider reading the reviews that pop up on Google when you search for local companies. Or, examine what reviews people have posted at various online business directories.
- Does the Mercedes service have a Better Business Bureau listing? If the company is listed with the BBB, what is their rating? Check out some of the complaints and see what happened and what resolutions were made.
- Ask for opinions from multiple Mercedes service providers. Depending on what isn’t quite right with the vehicle, you might want to ask different businesses what they think is the problem and how it’s best fixed. See how much they are willing to provide the fix or maintenance for. After you sort out the opinions, go with the guy you trust the most.
If you Need Major Mercedes Service, Consider all of these Factors First
If you have a minor repair or maintenance, there’s no sense in making too much of a big deal of finding the right servicer. But, if the repair or maintenance is going to cost you a bit, then you might want sort through each of these factors carefully. Then, you can make a decision and hopefully develop a long-term relationship with the right person.
You can trust Malone's Mercedes repair services. At Malones, we have factory trained Mercedes technicians and the factory software necessary to diagnose and repair your vehicle.
And don't forget, we have free loaner cars when you service your automobile with us.
Call us today 678.236.3800.